REPRESENTATION MATTERS: AN EXAMINATION IN TO HOW THE PATIENT EXPERIENCE IS IMPACTED BY THE INCLUSION OF SEXUAL ORIENTATION AND GENDER IDENTITY QUESTIONS ON A HEALTH HISTORY INTAKE FORM
Abstract
The disclosure of one’s sexual orientation and gender identity (SOGI) status is an extremely personal decision subject to a variety of internal and external factors. The disclosure of this status in the healthcare setting is an important topic that continues to be subject to discussion, research, education, and mutual understanding between the patient and provider. The purpose of this DNP project is to explore how answering SOGI questions on a general intake form impacts patient attitudes regarding the impending visit. This was a mixed-methods research study that included demographic questions, nominal data in the form of yes/no questions, and two questions that allowed for qualitative answers. Data was collected with the Qualtrics survey system. Over 60% of participants indicated favorable experiences of answering these types of questions before their healthcare visit, 50% of individuals surveyed typically disclosed their SOGI status during visits, and over 70% of participants preferred an intake form as the method of disclosure. This DNP project aims to contribute to the conversation regarding inclusive language in the health care setting and serves as a stepping off point for practitioners and patients to begin to normalize these delicate and sensitive conversations.