Date of Award

5-2026

Degree Type

Capstone

Degree Name

Master of Public Administration (MPA)

Department

Political Science and Public Administration

Abstract

Managing and developing staff at university residential desks presents unique challenges. One challenge is the complexity of supervising student employees while allowing them the opportunity to grow as well. Another challenge is the dispersed nature of residential desks across a university campus. Satellite desks present a difficulty to maintain community, a positive work culture, continuity of expectations, and procedures. Several organizational theory frameworks can be directly applied to the organization in order to reduce challenges. This capstone paper utilizes literature review and examination of current practices, to provide context of current inefficiencies while also critically analyzing pain points within the organization. Integrating organizational theory frameworks and current practices provides well-defined solutions for the organization. This paper applies a realistic application of organizational theories within workplaces while also considering a unique employee demographic.

Share

COinS